Returns & Exchanges

We want you to love your BiteMark purchase.

If for any reason your item isn't quite right, we offer returns for store credit or exchange only.

Return Eligibility

To be eligible for a return or exchange, items must:

• Be returned within 14 days of delivery

• Be unworn, unused and in original condition

• Include all original packaging and tags

Return Shipping

Customers are responsible for all return shipping costs.

We recommend using a tracked shipping service, as BiteMark Leather Co cannot be held responsible for parcels lost in transit.

Exchanges

If you would like to exchange your item for a different size or style, please contact us before sending your return so we can confirm availability.

Faulty Items

If you believe your item is faulty, please contact us as soon as possible with your order number and photos of the issue so we can assess the matter.

How to Start a Return

To request a return or exchange, please contact us with your order number and details of your request and we'll guide you through the process. bitemarkleatherco@gmail.com